Uniting Country SA is committed to protecting the privacy of individuals. This Privacy Statement outlines how we manage personal information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act (Cth) 1988.
We collect personal information by lawful and fair means directly from individuals, unless it is unreasonable or impracticable to do so. Personal information collected includes identification details, contact information, and other relevant data necessary for providing our services.
The type of information we collect may include (but is not limited to):
• your name and date of birth;
• your contact details, such as home and email addresses, and telephone number;
• information about your personal circumstances (eg: marital status, gender, job title and relevant information about your partner and children);
• information about your background (eg: ethnicity, languages spoken, and disability information)
• identifiers such as your Services Australia CRN, drivers licence.
How we may use the information we collect (but is not limited to):
• identifying individuals and keeping records up to date;
• provision of information regarding our services;
• assessing applications for service eligibility;
• assessing employee and volunteer applications;
• monitoring our services through surveys and research;
• protecting our lawful interests.
Uniting Country SA may also collect, use and disclose personal information in connection with lawful information requests from courts, government agencies and lawyers and in connection with suspected fraud, misconduct or unlawful activity.
Personal information is used for the primary purpose for which it was collected. We will not use or disclose personal information for any secondary purpose unless consent is provided, or it is required by law. We ensure that personal information is kept secure and protected from misuse, interference, and loss.
Uniting Country SA programs are funded by a range of funding bodies with data collection and reporting obligations. All data is deidentified.
Individuals have the right to access their personal information held by us. Requests for access can be made to the Program Manager, and we will respond within 30 days. If access is refused, we will provide reasons in writing and information about available complaint mechanisms.
We take reasonable steps to ensure that personal information is accurate, up-to-date, and complete. Individuals can request corrections to their personal information, and we will respond within 30 days.
We implement various security measures to protect personal information, including the use of passwords, firewalls, and secure storage systems. In the event of a data breach, we will notify affected individuals and the Office of the Australian Information Commissioner as required by law.
For any questions or concerns regarding this Privacy Statement or the handling of personal information, please contact us at:
Uniting Country SA
[email protected]
1300 067 777
60 Florence Street,
Port Pirie SA 5540
